Called In Favors To Get The Poweredge Servers Repaired
I just received a call from out store in Chicago; they are having a lot of trouble with their poweredge servers and cannot get a dell repair service to come out till Monday to check them out. I knew that there was no way they could go almost a week with faulty servers, so I called in a few favors. My brother lives about two hours from that store and he has a brother in law that is just as close, who is a dell repair man.
I made the phone call to my brother and explained the situation of how the store was having difficulty with their poweredge servers and asked if there was any way he could call his brother in law and beg him to drive the two hours to Chicago and repair the problem. He told me that he would try and I did not hear back from him for an hour.
In the end, my brother was able to get his brother in law to make the drive and repair the poweredge servers in the store. They are back up and running now and I am glad that I have such a great brother who was willing to help me.